Keystone Partnership Survey January Sale!

We are offering a January discount on the Keystone Partnership Survey (KPS)! The KPS is the leading tool to measure and improve your organisation’s performance impact. As a trusted external third-party, Keystone Accountability collects anonymous feedback from your partners and safeguards the sensitive relationship between you and them. The survey will cover different aspects of[…]

Primary Constituent Accountability in Service Delivery Versus Advocacy Focused Organisations – Resilient Roots Case Study 2

What role does accountability play in the relationship between an organisation and its constituents, and how can accountability support organisational resilience? The core partners of the Resilient Roots initiative are aiming to examine whether organisations are better able to withstand external threats related to closing civic space when they are demonstrably accountable to the individuals[…]

The Climate Strike: Learning from Youth-led Global Feedback

In his September Giving Compass blog post, our chief executive David Bonbright shares his inspiration from this historic moment of youth-lead global feedback. The Climate Strike: Learning From Youth-Led Global Feedback Prompted by my children and younger colleagues, I joined the hundreds of thousands massed along the Thames River on Friday, Sept. 20 to demonstrate[…]

The Three Dimensions of Accountability

What role does accountability play in the relationship between an organisation and its constituents, and how can accountability support organisational resilience? The core partners of the Resilient Roots initiative are aiming to examine whether organisations are better able to withstand external threats related to closing civic space when they are demonstrably accountable to the individuals[…]

Promoting Sustainable Business Partnerships through Learning Loops

Keystone Accountability is partnering with Better Buying™ Institute as part of a two-year project to co-design and pilot a two-way “Learning Loops” improvement process between buyers and suppliers, with the goal of promoting sustainable business partnerships and achieving mutually beneficial outcomes. This project will incorporate Keystone’s Constituent Voice™ methodology: collecting feedback to track user experience,[…]